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Service Advisor Job in Newcastle Emlyn

Carmarthenshire
Newcastle Emlyn
Service Department, Car Dealership
£25000 - £28600 per annum
137347
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Vehicle Service Advisor required in Newcastle Emlyn.
  • Starting salary is up £25,000 dependent on experience with up to £3,600 bonus per annum.
  • Monday to Friday 8:30am-5:30pm with 1 in 2 Saturday mornings 8:30am-1:00pm.
  • Fantastic long-term career prospects at a franchise approved car dealership
A rare and not-to-miss opportunity has become available for an experienced and professional Vehicle Service Advisor/Parts Advisor for our client's franchise-approved car dealership in Newcastle Emlyn.

Reporting to the Aftersales Manager and working in a state-of-the-art facility along with Vehicle Technicians, another Aftersales Advisor and a sales team, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first class service, and also achieving the company objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed. 

In order to be eligible you will ideally live within a reasonable commuting distance of Newcastle Emlyn and will ideally have recent working experience as a Parts Advisor/Service Advisor or experience in a customer-focused role within the automotive industry. Our client is also open to applications from candidates with experience from out of the motor trade, as long as you hold strong customer service experience.

Overall you will be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction, have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinnacle dealer management system would be highly advantageous but is non-essential). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous but is non-essential. A UK driving license with minimal points is essential though. 

For your hard work as a Vehicle Service Advisor, our client is offering…
  • Starting salary up to £25,000 per annum depending on experience.
  • Access to a departmental performance-related bonus potential of up to £3,600 per annum.
  • 20 days annual holiday plus the 8 bank holidays and your birthday off! 
  • Workplace pension scheme.
  • Full manufacturer-accredited training and development.
  • Fantastic opportunity to work with one of the UK's most popular car brands. 
  • Working hours are 8:30am to 5:30pm Monday to Friday with 1 in 2 Saturday mornings 8:30am-1:00pm.
If you are interested in hearing more about this Service Advisor job in the Newcastle Emlyn area, please contact Harry Woodcock at Perfect Placement Today.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career. 
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