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Warranty / Service Administrator Job in Belvedere

Greater London
Belvedere
Service Department, Commercial Dealership
£31000 - £33000 per annum
137520
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Service/Warranty Administrator Required in Belvedere, South East London / Kent
  • Salary: £29,000 - £31,000 Depending on experience + £2,000 annual KPI-driven bonus
  • Hours: Rotating shifts (2 weeks 07:00-17:00, 1 week 09:00-19:00) and 1 in 3 Saturdays (08:00-12:00)
Our client, a leading Commercial Vehicle Dealership, is seeking a meticulous and organised Service/Warranty Administrator to join their dynamic team in Belvedere. This role is vital in ensuring service, warranty, and PFL invoice procedures are carried out efficiently and in full compliance with manufacturers' policies and guidelines.

Key Responsibilities as a Warranty / Service Administrator:
  • Process and manage service, warranty, and PFL job cards to ensure compliance and maximise profitability.
  • Handle invoicing, including retail pro-forma invoices, purchase orders, credit notes, and reconciliation of self-billing invoices.
  • Assess warranty and PFL claims, resolving discrepancies and ensuring timely submission to meet manufacturer standards.
  • Monitor workshop WIP levels, keeping them below 250 hours, and address issues in technicians’ write-ups or parts details.
  • Liaise with Service and Workshop Managers, and coordinate with the Parts Department for label requests and non-warranty repairs.
  • Review and submit claims, manage rejections, and verify weekly warranty submissions for compliance.
The ideal candidate will have excellent administrative and organisational skills, a strong eye for detail, and the ability to work under pressure. Experience in a commercial vehicle or automotive environment is highly desirable.

What’s on Offer for the Warranty / Service Administrator:
  • Competitive salary with a performance-driven bonus.
  • Opportunity to work with a reputable commercial vehicle dealership.
  • A supportive and collaborative work environment.
Our client is an equal opportunities employer, welcoming applications from all suitably qualified individuals.

Interested? If this Service/Warranty Administrator role in Belvedere appeals to you, or if you’re considering other automotive career opportunities, contact Alex Perrin at Perfect Placement for a confidential discussion.

At Perfect Placement, we specialise in Motor Trade Jobs. With over 1,800 live vacancies, ranging from HGV Technician roles to Depot Manager positions, we’re here to help you take the next step in your automotive career!

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