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Customer Service Advisor Job in Redhill

Surrey
Redhill
Service Department, Independent Garage
£35000 per annum
137641
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Automotive Service Advisor Required for Family Run Service Centre 

Location: Redhill, Surrey
Pay: £32 - £35k Basic Depending on Experience + Quarterly Bonus
Hours: 8am - 6pm Monday - Friday + 1 in 3 Saturday Mornings on a Rota

Are you a seasoned professional in the automotive service industry looking for an opportunity to thrive in a dynamic and reputable Motor Trade Garage? Our client, based in Redhill, Surrey, is seeking an Experienced Service Advisor to join their team. This is a fantastic opportunity for individuals with a proven track record in automotive customer service who are ready to take their career to the next level.

Key Responsibilities of the Experienced Service Advisor:

  • Coordinate vehicle service and repair appointments efficiently.
  • Greet and engage with customers to understand their service needs and provide expert advice.
  • Deliver exceptional customer service by maintaining clear communication and keeping customers informed about their vehicle’s progress.
  • Utilise automotive service management software for scheduling, updates, and accurate record-keeping.
  • Work closely with technicians to ensure a seamless workflow and timely service delivery.
  • Maintain high standards of customer satisfaction and address any concerns promptly.
Benefits of Joining Our Client’s Team:

  • Competitive salary with potential incremental increases for long service.
  • 20 days of annual leave plus bank holidays.
  • Auto-enrollment in the company pension scheme.
  • Discounts on parts ordering for personal and family use.
  • Ongoing professional development through manufacturer Training programs and other learning opportunities.
  • Regular team-building events, such as summer BBQs, Christmas dinners, and Go Karting activities.
  • On-site employee parking for convenience.
Requirements:

  • A minimum of 2 years’ experience as a Service Advisor in the automotive industry.
  • Strong interpersonal and communication skills to build rapport with customers.
  • Proven ability to deliver excellent customer service and exceed expectations.
  • Familiarity with automotive service management software and basic computer skills.
  • A team-oriented mindset and the ability to collaborate effectively with technicians.
  • A passion for the automotive industry and a commitment to staying updated on industry developments.
If you’re a motivated and experienced Service Advisor ready to make an impact, apply now by submitting your CV and a cover letter detailing your relevant experience to Liam Buffenbarger at Perfect Placement.

At Perfect Placement, we specialise in Motor Trade jobs, helping you find the perfect role to advance your career. Contact us today to explore opportunities across the UK!
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