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Senior Service Advisor Job in Wigan

Lancashire
Wigan
Service Department, Car Dealership
£30000 - £35000 per annum
137980
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Senior Service Advisor Role - Wigan 
  • Monday to Friday, 8:30am - 5:00pm, with alternate Saturdays
  • £28,000 - £30,000 basic (based on experience) with potential to earn up to £35,000 OTE.
Our client, a well-established multi-franchise dealership in Wigan, is looking for an experienced Senior Service Advisor to join their growing team. This is an exciting opportunity to be part of a dynamic aftersales department, acting as the crucial link between customers and the workshop. The successful Senior Service Advisor will be customer-focused and have a passion for delivering high-quality service.

Key Responsibilities for the Senior Service Advisor:
  • Serve as the first point of contact for customers, providing exceptional customer service
  • Manage paperwork related to vehicle servicing and repairs
  • Ensure that customers are updated on the progress of their vehicles
  • Process payments and handle follow-up actions
  • Maintain a high level of organisation and cleanliness in the service department
  • Communicate effectively with customers and the workshop team to ensure efficient service delivery
What We’re Looking for the Senior Service Advisor:
  • Previous experience in the motor industry or as a Service Advisor
  • No specific qualifications required
  • Strong computer literacy and attention to detail
  • A passion for customer service and problem-solving
  • Ability to work well under pressure and maintain high levels of organisation
  • Excellent communication skills and the ability to build strong customer relationships
What We Offer the right Senior Service Advisor:
  • A salary of £28,000 - £30,000 basic, with the potential to earn up to £35,000 OTE
  • A realistic and uncapped bonus scheme
  • Excellent training and development opportunities
  • Career progression within a supportive and friendly team
  • Company benefits and a positive work environment
If you’re passionate about customer service and are ready to take the next step in your career, apply today for this exciting Senior Service Advisor position!

To apply or to learn more about this position and other automotive roles, please contact Paul Martin at Perfect Placement UK Ltd.
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