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Service Advisor Job in Trowbridge

Wiltshire
Trowbridge
Service Department, Car Dealership
£25480 - £32000 per annum
138296
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Vehicle Service Advisor required in Trowbridge (Maternity Cover Contract).
  • SALARY: Basic salary plus performance-related bonus providing a £32,000 annual on-target earnings pro rata. 
  • HOURS: 8:30am-5:30pm, Monday to Friday. 
  • BENEFITS: Manufacturer-accredited training, staff purchase discounts, on-site parking, a health & wellbeing programme, and life insurance, amongst others.
  Our client, a franchise-approved car dealership located in the Trowbridge region, requires a Vehicle Service Advisor to join their business on an initial 6-month maternity cover contract. 
 
Reporting to the Aftersales Manager, you will work alongside another Vehicle Service Advisor, where you will be managing workloads and customer deadlines by allocating tasks and ensuring our client's customers receive the best experience. As well as this, you will greet customers in the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.

Do you need previous experience as a Vehicle Service Advisor? In short, no! 

The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills along with IT literacy would be of high priority. Recent or current experience as a Vehicle Service Advisor would be highly beneficial. However, our client is equally interested in candidates with a strong customer service-orientated background and a UK driving licence with minimal points. Liaising with the vehicle manufacturer to authorise warranty repairs and a general knowledge of warranty procedures would be advantageous but is not essential.   

What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:  
  • Starting basic salary of £25,480 per annum pro rata.
  • Additional performance-related bonus providing a £32,000 annual on-target earnings pro rata.
  • Overtime paid additionally at time and a half rate. 
  • Company pension scheme.
  • Access to further training/career development. 
  • Maternity cover initially for 6 months, however, our client will look to extend to a permanent contract if available. 
  • 30 days annual leave (including the bank holidays) with your holiday allowance increasing over the length of service.
  • Various additional company benefits, including staff purchase discounts, on-site parking, a health & wellbeing programme, and life insurance, amongst others. 
  • Fantastic long-term career prospects with an independent family-owned car dealer group established across Southwest England.
  • Working hours from 8:30am-5:30pm, Monday to Friday.
If you are interested in hearing more about this Service Advisor job in the Trowbridge area, please contact Hamish Lowrie at Perfect Placement Today.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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