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Service Advisor Job in Erith

Greater London
Erith
Independent Garage, Service Department
£30000 per annum
138430
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Automotive Fleet Customer Service Advisor Required – Commercial Fleet Company
  • Basic Salary: Up to £30,000 per annum
  • Hours: Monday - Friday, 08:00 - 17:00 (40 hours per week)
Are you an experienced Customer Service Advisor with a passion for the automotive industry? Our client, a well-established Commercial Fleet Company in Erith, South London, is looking for a dedicated and professional Automotive Fleet Customer Service Advisor to join their team.

The Role: As an Automotive Fleet Customer Service Advisor, you will be the key point of contact for fleet customers, ensuring excellent service and efficient communication. You will play a crucial role in coordinating vehicle maintenance, resolving customer queries, and ensuring all company policies and industry regulations are adhered to.

Key Responsibilities Fleet Service Advisor:
  • Act as the first point of contact for customers, handling enquiries efficiently and professionally.
  • Manage vehicle bookings, maintenance schedules, and service updates.
  • Ensure equipment issued is used and maintained in line with company policies and health & safety regulations.
  • Maintain accurate records of customer interactions, service reports, and fleet activity.
  • Promote all services in a positive and professional manner.
  • Work closely with internal teams to ensure smooth service delivery.
  • Maintain strong relationships with customers, ensuring satisfaction and repeat business.
The Ideal Candidate for this Fleet Service Advisor role:
  • Previous experience in customer service within the automotive or fleet sector is highly desirable.
  • Strong communication and problem-solving skills.
  • Ability to manage multiple tasks and work efficiently under pressure.
  • Knowledge of vehicle servicing, maintenance, and compliance is an advantage.
  • A professional and fair approach to handling customer queries and concerns.
  • Strong IT skills and experience with fleet management software is beneficial.
Benefits within this Fleet Service Advisor role:
  • Competitive salary up to £30,000 per annum.
  • Monday - Friday working hours (08:00 - 17:00) – No weekends!
  • Access to our Employee Assurance Programme.
  • Free on-site parking.
  • Opportunity to work in a fun, supportive, and engaging environment.
  • Career progression opportunities within a well-established company.
This is a fantastic opportunity for an Automotive Fleet Customer Service Advisor looking to join a growing company that values its employees and provides a great work-life balance. If you're interested in this role, apply today!

For more information, contact Alex Perrin at Perfect Placement Automotive Recruitment Specialists– we specialise in automotive and fleet industry recruitment and have a range of exciting opportunities available!
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