- Location: Llandudno, North Wales
- Salary: £44,000 Basic + Bonus - OTE £55,000
- Hours: Min. 40 hours per week, Monday to Friday (Saturdays as required)
- Benefits: Company Car + Extensive Company Perks
Our client, a leading dealership in Llandudno, is seeking a highly motivated and customer-focused individual to take charge of their aftersales operations and drive exceptional results.
This is a fantastic opportunity for a dynamic leader looking for long-term career progression within a growing and reputable dealership. With a competitive salary package and the chance to make a real impact on the business, this role offers the perfect next step in your career.
Key Responsibilities as an Aftersales Manager:
- Manage a well-established workshop, ensuring efficient operations, quality repairs, and excellent service standards.
- Oversee a strong front-of-house service department, delivering top-notch customer service and handling customer enquiries professionally.
- Lead, motivate, and develop the Aftersales team, fostering a positive and high-performance culture.
- Drive aftersales profitability, ensuring service targets and financial objectives are met or exceeded.
- Ensure the workshop and service departments operate smoothly, with effective scheduling, parts management, and technical support.
- Maintain high levels of customer satisfaction, managing any complaints or issues swiftly and professionally.
- Collaborate with senior management to implement and refine aftersales strategies for continuous business growth.
- Significant experience in a Service Manager or Aftersales Manager role, or senior role within a dealership environment.
- Strong leadership skills, with the ability to manage both a busy workshop and front-of-house service team.
- A customer-first approach, ensuring that service delivery and satisfaction are always prioritised.
- Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
- A proven track record of meeting or exceeding service and financial targets.
- Competitive basic salary of £44,000.
- OTE up to £55,000 based on performance.
- Company car.
- Monday to Friday role
- Comprehensive company perks, including staff discounts, pension schemes, and additional benefits.
If you, or someone you know, is interested in this Vehicle Technician Vacancy, or any other Automotive Jobs in North Wales or Cheshire, please contact Matt Cross at Perfect Placement Today!
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