- Basic Salary Up to £28,000 - £31,000 Depending on Experience and Manufacturer Knowledge + Bonus
- Franchised Car Dealership
- Monday – Friday 40 hours per week - Flexible start and finish times
- Camberley, Surrey
Our client has a strong reputation within the automotive trade, with over 250 staff employed across Hampshire & Surrey and been trading for over 100 successful years. They offer a steady, well paid employment with a pleasant atmosphere alongside continuous training and development.
They have a large a successful service operation within Camberley and our looking to expand their team to keep up with demand.
They are seeking a process driven warranty administrator, to join their service and administration team. Uniquely they are happy to speak with Vehicle Technicians who are process driven, looking to move into an administrative position.
If you are interested in a new role within the automotive sector, please submit a CV to Perfect Placement!
What’s in it for you?
- A Competitive Basic Salary – Basic Salary up to £31,000
- A supportive Management Structure
- Full Systems & Process Training
- Discounted MOTs, Service & Parts.
- 22 days holiday, inc. Bank holidays
- Company Pension
- Future Development Opportunities with Group.
- Employee Car Benefit Scheme
- Ensuring the customer receives the best possible customer service and that they are aware of all products and services available.
- Ensure that all jobs passed for warrant submissions are accurately invoiced and costed.
- Document all warranty, goodwill and recall work as per manufacturer’s requirements and Retailer policy.
- Provide advice on warranty claims to the Franchise team to ensure total customer satisfaction.
- Utilise technical knowledge and understanding of warranty procedures to enable effective, economic and correct application of manufacturer’s warranty systems.
- Ensure all clerical functions within the warranty department are carried out in accordance with Company policy.
- Ensure Service Advisers and workshop staff complete relevant records accurately when a warranty situation occurs on a vehicle.
- Maintain records of warranty submissions, credits, and customer contributions towards goodwill claims.
- Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
- Able to plan, organise self and meet agreed work deadlines.
- Able to assimilate information quickly and provide considered responses.
- Strong work ethic and adaptable to change.
- Attention to detail and maintains good, accurate quality of work.
- PC/ Web literate.
- Full clean driving licence.
- Retail automotive service experience preferred.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.