- The starting salary is negotiable, pending experience, plus a performance-related bonus scheme.
- 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:30am-12:30pm.
Reporting to the Service Manager, your responsibilities as a Workshop Controller will include:
- Day-to-day control of the workshop team.
- Liaise with the Service Manager and team to ensure the best process.
- Ensure customer requirements are fully understood and communicated effectively to other members of the Service Department.
- Monitor individual and workshop efficiencies to ensure key performance indicators are met.
- Calculate and manage the effective use of the workshop.
- Plan the distribution of work among the team utilising the available skills mix.
- Identify individual training and development needs.
- Manage liaison between workshop and service reception on customer vehicle progress.
- Manage workshop standards by HSO requirements.
- Ensure understanding and adherence to the requirements of brand service requirements and customer satisfaction indicators.
What's in it for you? For your hard work as a Vehicle Workshop Controller, our client is offering:
- The starting salary is negotiable pending experience and current earnings.
- Access to a performance-related bonus scheme.
- 31 days annual leave with holiday allowance increasing over the length of service.
- Access to full in-house and manufacturer-approved training.
- Company pension scheme.
- Various staff benefits, including life assurance, staff purchase discounts, health care provisions, and online retailer discounts, amongst others.
- Working hours are from 8:00am-6:00pm Monday to Friday with 1 in 3 Saturdays 8:30am-12:30pm.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.