- £31,000 Basic + bonus (OTE £34,000+)
- 08:00 – 18:00 Monday to Friday - 60 Mins lunch, Saturdays 08:00 – 12:00 (1 in 3)
- Franchised Main Dealer
- Brighton, East Sussex
This is a great opportunity to join a busy team with a great earning potential.
You will be dealing directly with customers, scheduling service work to their vehicles and informing them of any additional repairs required. You will be able to handle administrative and customer relations aspects of service department operations.
What’s in it for you as a Service Advisor?
- Competitive basic salary – Circa £31,000 dependent on experience + bonus (OTE £34,000)
- Fantastic CSI bonus structure
- Monday to Friday: 08:00 – 18:00, Saturdays 08:00 – 12:00 1 in 2/3
- Career progression and future development
- Great management structure
- Interpreting customer concerns and comments and liaising with technicians
- Liaison with customers about any additional work required
- Greeting customers and scheduling services
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop
- Highly developed interpersonal skills and able to demonstrate experience in a customer facing role
- Able to plan, organise self and meet agreed work deadlines
- Able to assimilate information quickly and provide considered responses
- Strong work ethic and adaptable to change
- Attention to detail and maintains good, accurate quality of work
- Retail automotive service experience preferred
- Full UK Driving Licence. – Preferably Clean
- Experience with the Power dealer management system would be advantageous but is by no means essential
We will not send your CV to a job until we have spoken to you so it is imperative that you provide a daytime contact number preferably your mobile number.
If you are interested in hearing more about this Service Advisor vacancy or any other job within the motor trade in the East Sussex & West Sussex region, please contact Lee Squire at Perfect Placement today!
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.