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Service Advisor Job in Grays

Essex
Grays
Service Department, Car Dealership
£28000 - £38000 per annum
139422
Vehicle Service Advisor required in Grays, Essex.
  • Salary: Competitive, with excellent commission opportunities.
  • Company: Franchise / Main Car Dealership.
Our client prides themselves on delivering exceptional customer service and ensuring their clients have the best experience when servicing their vehicles. As part of our continued commitment to growth and excellence, they are looking for a motivated and customer-focused Vehicle Service Advisor to join their dynamic team.

As a Vehicle Service Advisor, you will be the first point of contact for their service department customers, delivering a seamless and positive experience from arrival through to the completion of their vehicle’s service and repair. You’ll be responsible for advising customers on the services and products that can enhance their vehicle’s performance and longevity, with a focus on upselling additional work, service plans, and promoting excellent customer satisfaction to achieve a strong Customer Satisfaction Index (CSI) score.

Details & Benefits of this Vehicle Service Advisor vacancy include:
  • Competitive Basic Salary of up to £28,000 + bonus with a realistic overall earning of £38,000 p.a.
  • Bonus Opportunity offers a minimum of £500 per month however they have Service Advisors earning over £1000 bonus each month, this is based on Upsell, Individual bonus on Labour sales against CSI score.
  • £25 per service plan earnt – an average of 10 per month sold.
  • Systems Used: Kerridge & Onelink.
  • Weekdays Hours are 8:00AM to 6:00PM.
  • The Saturday Rota is 1 in 3, 8:00AM to 2:00PM.
  • Staff discounts on vehicle servicing and products.
  • Opportunity to work with a supportive and friendly team.
  • A vibrant work environment with opportunities for career progression.
Key Requirements as a Service Advisor:
  • Previous experience as a Vehicle Service Advisor from within a Main Car Dealership or automotive service environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers quickly.
  • Proven track record of achieving sales targets and upselling additional products or services.
  • Strong organisational skills and the ability to handle multiple tasks efficiently in a fast-paced environment.
  • A positive, customer-centric approach and the ability to handle difficult situations with professionalism.
  • A keen interest in cars and automotive services is a plus.
  • Knowledge of service plans, repair processes, and vehicle maintenance is advantageous but not essential (training provided).
If you’re ready to take on a dynamic role within a growing dealership and make a positive impact on their customers, apply today to join their team!!

If this Vehicle Service Advisor Vacancy interests you or you would like to find out about other Motor Trade Jobs in Grays, please contact Jemma Archer at Perfect Placement now!

Please attach a current copy of your CV and contact details to your application and you are available to be contacted by phone during the working day as if you are shortlisted for the role we will call you.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.