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Parts Advisor Job in Rugby

Warwickshire
Rugby
Parts Department, Independent Garage
£28000 - £30000 per annum
139482
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Parts Advisor
  • Hours: Monday to Friday 8:30 AM - 5:30 PM, alternate Saturdays 8:30 AM - 12:30 PM
  • Salary: Up to £30,000 depending on experience
Our client is looking for a Parts Advisor to join their team. This role is the key link between the business and customers, providing advice, processing orders, and ensuring a seamless customer experience across retail, internal, and trade sectors. You will work closely with sales, service, and trade customers to maintain efficient parts operations.

Key Responsibilities:
  • Customer Service: Answer queries, offer advice, and introduce new products.
  • Stock Management: Receive, move, and store stock accurately.
  • Order Processing: Handle orders from the service department, workshop, and trade customers via phone, email, and website.
  • Product Advice & Sales: Assist customers in selecting the right parts and promote additional products.
  • Supplier Coordination: Check availability and process orders with suppliers.
  • Delivery & Returns: Send orders via courier and manage returns efficiently.
  • Trade Client Management: Maintain and grow the trade client database, including prospecting for new customers.
  • Invoicing & Payments: Raise invoices and process payments.
  • Sales Targets: Monitor and aim to achieve weekly, monthly, and annual targets.
About You:
  • Strong organisation, administration, and IT skills.
  • Ability to explain technical details clearly to customers.
  • Excellent interpersonal and customer service skills.
  • Commercial awareness and a keen eye for business growth opportunities.
  • Confident, patient, and professional with a proactive approach.
  • Previous experience in a similar role is advantageous but not essential.
Benefits of Working as a Parts Advisor:
  • Competitive salary with opportunities for bonus and career progression.
  • Full training and support to develop product knowledge.
  • Work in a fast-paced, customer-focused environment.
  • Be part of a team representing premium automotive brands.
If this Parts Advisor job interests you and you would like to know more about it, or other Automotive Jobs in the West Midlands, please contact Billy Peasgood at Perfect Placement UK Ltd.

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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