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Service Manager Job in Northampton

Northamptonshire
Northampton
Service Department, Car Dealership
£38000 - £50000 per annum
139703
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Service Manager - Northamptonshire Main Dealer
  • Circa £38,000 Basic Salary with some flexibility. 
  • £50,000+ OTE 
  • Monday to Friday only
  • Company Car Included
  • Reputable main dealer with a well performing franchise. 
  • manufacturer backed professional development and career growth
Our client, a long-standing dealership group in Northamptonshire, is actively looking for a Service Manager to oversee the Service Department at their Northampton Dealership

This is a fantastic opportunity for a dynamic individual with a proven track record in service management to join a well-established automotive team.

They are able to consider candidates from a Senior Advising background, Workshop Controller background or Assistant Service Manager, meaning this is also a great opportunity for an experienced aftersales professional to step up into a senior management position. 

You will report to, and be directly supported by the Group Aftersales Manager, who is a great personality, and excellent at what he does. 

Responsibilities of a Service Manager:
  • Lead and manage a team of 6 Technicians and coordinate Service Advisors.
  • Ensure the smooth and efficient operation of service departments, maintaining high-quality standards and optimising workflow.
  • Prioritise customer satisfaction by overseeing the delivery of exceptional service and addressing customer concerns promptly.
  • Recruit, train, and develop staff to enhance their skills, fostering a culture of continuous improvement.
  • Monitor and achieve performance metrics, including service targets, customer satisfaction, and financial goals.
  • Manage budgets, expenses, and resources effectively to maximise profitability.
  • Work collaboratively with other department heads and contribute to the overall success of the dealership.
Requirements for this role:
  • Proven experience as an aftersales professional, ideally in a management position. 
  • Strong leadership and team management skills.
  • Excellent customer service orientation.
  • Financial acumen and budget management experience.
  • Familiarity with automotive service processes and industry standards.
  • Effective communication and interpersonal skills.
If you are interested in hearing more about this Service Manager job in the Northampton area, please contact Lewis Fagen at Perfect Placement Today.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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