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Customer Service Advisor Job in Haverfordwest

Pembrokeshire
Haverfordwest
Service Department, Accident Repair Centre
£27040 per annum
139351
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Bodyshop Customer Service Advisor required in Haverfordwest
  • Starting rate of up to £13-15 per hour dependent on experience & current earnings.
  • 40 hours per week; Monday to Friday, 8:30am-5:00pm.
  • Great opportunity with a reputable local dual-site bodyshop! 
Our client, a multi-site automotive accident repair centre, is currently looking to recruit an experienced and professional Customer Service Advisor to join their busy bodyshop in Haverfordwest.
 
As a Customer Service Advisor, your responsibilities will include, but are not limited to:
  • Welcoming customers in a friendly and courteous manner
  • Booking vehicles for repair
  • Liaising with the Manager to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
  • Providing exceptional customer service, including establishing customers' onward travel arrangements, updating customers whilst their vehicle is in the workshop, handing over vehicles after repair work and maintaining ongoing relationships with your customers.
  • Maintaining thorough product knowledge and updating your knowledge through manufacturer-led training.
  • Adopting a sales approach regarding the upsell of repairs required and relevant approved products
  • Maintaining good housekeeping standards and orderly administration of your work.
It is essential to our client that the successful Customer Service Advisor will have very strong organisational and IT skills. Current or recent experience as a Customer Service Advisor would be highly advantageous, and working experience within the automotive industry would be desirable, but is not essential. Another desire of our clients is that you hold working experience with the Autoflow system, however, this is not essential, as full training on this will be provided. Recent or current experience working on a customer service desk is essential to our client at this stage.

What's in it for you? For your hard work as a Bodyshop Customer Service Advisor, our client is offering:
  • Starting rate of up to £13-15 per hour dependent on experience & current earnings.
  • 20 days annual leave plus the 8 bank holidays.
  • Full in-house and system training provided.
  • Fantastic long-term career development prospects with a reputable family-run accident repair centre.
  • Working hours are 40 per week; Monday to Friday, 8:30am to 5:00pm.
If you are interested in hearing more about this Customer Service Advisor job in the Haverfordwest area, please contact Harry Woodcock at Perfect Placement Today.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.


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