Salary: £30,000 – £38,000 per annum (depending on experience)
Hours: Monday – Friday, 8:00am – 6:00pm + Saturday rota (8:00am – 1:00pm)
Are you a customer-focused professional with a passion for the automotive industry? Do you thrive on delivering outstanding service and building trusted customer relationships? If so, this is an excellent opportunity to join a well-established, family-run independent garage in Wimbledon as a Service Advisor.
This friendly, community-focused service centre prides itself on offering honest, high-quality repairs, diagnostics, and servicing. They're now looking to expand their team with someone who shares their dedication to great service and high standards.
What You’ll Be Doing as a Service Advisor:
- Serve as the first point of contact for customers, providing a warm and professional welcome.
- Manage service bookings, maintain appointment schedules, and update customers on progress.
- Provide accurate quotes and timelines for servicing, MOTs, and repairs.
- Liaise with technicians and workshop staff to ensure smooth job flow.
- Communicate clearly with customers regarding service updates, vehicle health checks, and additional work recommendations.
- Upsell additional services and accessories where suitable.
- Handle parts ordering and job pricing.
- Keep detailed and accurate service records and customer data.
What Our Client is Looking For:
- Experience in a Automotive Service Advisor or similar customer-facing role within the automotive sector.
- Excellent communication and interpersonal skills.
- Organised, detail-oriented, and able to multitask in a busy environment.
- Strong customer care focus with the ability to build long-term client relationships.
- Confidence using automotive systems and databases (experience with parts and pricing advantageous).
- Knowledge of vehicle servicing, repairs, or MOT processes is preferred but not essential.
Salary & Benefits:
- £30,000 – £38,000 per annum depending on experience and qualifications.
- 20 days paid holiday + bank holidays.
- Comprehensive training and development opportunities.
- Supportive and family-oriented working environment.
- Workplace pension contribution.
- Mental health and wellbeing support portal.
- Career progression opportunities within a growing, respected independent business.
How to Apply: If you’re ready to take the next step in your automotive career and join a team that values your input, apply today! Submit your CV and a cover letter detailing your relevant experience to Alex Perrin at Perfect Placement. He specialises in placing professionals into rewarding roles within the motor trade across the UK.
Looking for a new role in the motor trade? At Perfect Placement, we have over 1,800 live Automotive Vacancies—from Vehicle Technicians to Aftersales Managers—ready to match you with your next opportunity.