- Starting salary up to £25,415 per annum.
- Generous aftersales performance-related bonus scheme providing an OTE of £35,000 per annum.
- Monday to Friday 8:00am-5:30pm with a 1-hour lunch break and 1 in 6 Saturday mornings 8:00am-12:30pm.
- Fantastic long-term career prospects as well as working in a recently renovated state-of-the-art facility.
In the role of a Vehicle Service Advisor, you will work alongside several other Vehicle Service Advisors as well as a workshop team and shall be responsible for providing a proactive service to customers requesting to schedule their vehicles for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers in the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, and keep customers informed of the progress on their vehicle.
The successful Service Advisor candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge/ADP preferable) would be of high priority. Current/recent experience as a Vehicle Service Advisor or similar within an automotive aftersales business such as a franchise-approved car dealer, service centre/garage, or accident repair centre is essential to our client at this stage alongside a full clean UK driving license with minimal points.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
- Starting salary up to £25,415 per annum.
- Generous aftersales performance-related bonus scheme providing an OTE of £35,000 per annum.
- Overtime paid at an enhanced rate of time and a half.
- 20 days annual holiday allowance plus the 8 bank holidays increasing over continuous length of service.
- Full manufacturer-accredited training provided.
- Access to a discounted car scheme, employee referral scheme, employer discounts and more!
- Company pension scheme.
- Fantastic long-term career prospects as well as working in a recently renovated state-of-the-art facility.
- Working hours are Monday to Friday 8:00am-5:30pm and 1 in 6 Saturday mornings 8:00am-12:30pm.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.