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Service Advisor Job in Southampton

Hampshire
Southampton
Service Department, Car Dealership
£26000 - £35000 per annum
136336
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Service Advisor Required – Southampton, Hampshire
  • Monday to Friday 08:00 – 18:00, 1 in 8 Saturdays 08:30 – 13:00
  • Basic Salary from £26,000, OTE £35,000 +
  • Junior / Trainee Advisor's considered - Salary, circa £26,000 
  • 21 Days Holiday + Bank Holidays
  • Franchised Dealership, Large Group
  • Manufacturer training available
Our Client, a Well-known Dealership, requires a Senior Service Advisor to work within their busy Service Department in the Southampton, Hampshire area.

Our client represents a well-respected brand, with great product, a strong market share and a plentiful stock featuring a wide range of vehicles.

They are seeking Customer orientated individuals with natural enthusiasm and energy for assisting customers with their vehicles.

We’ve worked with this client for several years, they provide a family feel to their working environment, with the bonus of being a large enough group for career progression and personal development.

If you are someone that enjoys putting a smile on a customer’s face, then click apply now!

What’s in it for you as a Service Advisor? 
  • A Competitive Basic Salary from £26,000
  • A fantastic Bonus Structure with OTE more than £35,000
  • Manufacturer training available
  • A supportive Management Structure
  • Subsidised Manufacturer Car Purchase schemes for your family
  • Discounted MOT and servicing
  • Future development and career progression opportunities with a Large Group
  • Access to a large stock with regular deliveries.
Duties of a Service Advisor with our Client: 
  • Attending to customers when dropping off and collecting their vehicles for service/repair.
  • Taking accurate notes of the customer's requests and communicating them to the workshop team.
  • Keeping customers updated during the day with the progress of their vehicle
  • Costing and gaining permission for any additional work found.
  • Preparing and presenting the customer invoice and associated paperwork.
  • Giving a full explanation to the customer of the work undertaken.
  • Presenting service products such as service plans, extended warranties etc.
What our client expects of their Service Advisor: 
  • IT literate
  • Customer focused
  • Ability to upsell
  • Excellent customer satisfaction skills
  • Confident communication skills
  • Ideally experience with Pinnacle DME
  • Organisation skills and being able to manage customer appointments.
  • Full UK Driving Licence. – Preferably Clean
This vacancy is based in Southampton and our Client is ideally looking for motor trade experienced applicants.

We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number preferably your mobile number.

If you are interested in hearing more about this Service Advisor vacancy or other automotive vacancies in the Hampshire and Sussex region, please do not hesitate to contact Charley Kingery at Perfect Placement today.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK.

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