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Service Advisor / Administrator Job in Aldershot

Hampshire
Aldershot
Service Department, Independent Garage
£35000 per annum
137862
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Service Advisor – Family-Run Automotive Workshop
  • Location: Aldershot
  • Salary: £28,000–£36,000 (DOE)
  • Hours: Monday to Friday, 8:30 AM – 6:00 PM (1-hour break) with Saturday mornings on a rotational basis 
Are you passionate about delivering exceptional customer service in a warm, family-oriented environment? A well-established and family-run Service and MOT Centre in Aldershot is looking for a Service Advisor to join their friendly and professional team.

As a Service Advisor, you’ll be the first point of contact for customers, ensuring a seamless experience from booking to completion of service. Using the straightforward DMS system, you’ll efficiently handle customer enquiries, bookings, and follow-ups, while supporting the team in maintaining the centre’s excellent reputation.

Key Responsibilities as a Service Advisor / Administrator
  • Provide outstanding customer service, greeting customers warmly and professionally.
  • Manage service and MOT bookings using their simple DMS system.
  • Communicate clearly with customers about service progress, repair costs, and timelines.
  • Coordinate with technicians to ensure accurate job cards and work updates.
  • Handle payments, invoicing, and general administrative tasks.
  • Ensure all services comply with the workshop’s high-quality standards.
  • Support the team by scheduling jobs effectively to optimise productivity.
  • Handle customer queries or concerns, resolving issues promptly and professionally.
Why Join Us as a Service Advisor / Administrator?
  • Be part of a close-knit, family-run business that values teamwork and quality.
  • Enjoy a competitive salary of £28,000–£36,000, depending on experience.
  • Work in a friendly and supportive environment where your contributions matter.
  • Benefit from straightforward systems, making your work simpler and more efficient.
This role is being managed by Tom Wharton at Perfect Placement, specialists in Motor Trade Recruitment.

Ready to take the next step in your career? Submit your CV and cover letter to Tom today!

Why Choose Perfect Placement? Perfect Placement is the UK’s leading recruitment consultancy for automotive professionals. We connect talented individuals with exciting opportunities nationwide. Join a workshop where your skills and customer service excellence will shine—apply now!
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